Privacy Policy

Privacy Policy

Information About Us

www.delectablescattreats.com is a site operated by The Hartz Mountain Corporation (Hartz). We are a company incorporated in New Jersey and our registration number is 4436982500.

We are committed to protecting and respecting your privacy. We are responsible for protecting your personal information as a “data controller” under applicable data protection legislation. If you have any queries about this Policy or how we use your personal information, please contact us by writing to us at gdpr@hartz.com.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website, you are accepting and consenting to the practices described in this policy.

This policy is prepared in compliance with the requirements of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), as in force from time to time. Where a particular provision applies to EU-based users only, we have made this clear. Our nominated person for data protection is William P. Fornshell and his contact details are gdpr@hartz.com.

Protecting your personal privacy is very important to us at Hartz. Below you will find a statement of our commitment to ensuring the privacy of your personally identifiable information (information you provide to Hartz which personally identifies you, such as and/or other identifying information). This privacy policy statement is applicable to the Hartz.com(SM) web site (the “Site”).

Information We Collect

The information we collect about you might include your full name, address, e-mail address, telephone number.

How We Collect Information

We obtain personal information when you provide this to us via: (1) subscription registration, (2) a contest or sweepstakes registration, (3) electronic or written responses to surveys or mailings, or (4) via purchases of products, should we offer them. In addition, we may collect personal information from you when you provide this through certain content submissions, community postings (i.e., chats or bulletin boards), comments and suggestions, or voting.

If you have purchased goods from us, we will collect information about your purchase history.

We record emails for quality assurance purposes.

We may also collect technical information relating to your use of our website, including your browser type or the Internet Protocol (IP) address used to connect your computer to the internet.

We also gather general information about the use of our website, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in emails. We may use this information to personalize the way our website is presented when users visit, to make improvements to our website and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website.

Why We Collect Information

We collect this information for the purposes described in the section titled “How we use information”. The lawful basis for which we process your information is:

your consent;

How We Use Information

We will use your personal information:

If you are based in the EU, We will only use your personal information for electronic marketing purposes if we are allowed to do this by law or if we have your consent.  If you agree to us providing you with marketing information, you can always opt out at a later date.  If you would rather not receive marketing material from us, please let us know at any time by contacting us using the details at the end of this policy.

We will never disclose your personal information to a non-affiliated third party without first receiving your permission.

Hartz will never willfully disclose any personally identifiable information about our visitors to any non-affiliated third party without first receiving the user’s (or if a child, the parent’s or guardian’s) permission. We do not collect personally identifiable information from our visitors other than what is supplied to us on a voluntary basis. Visitors may provide personally identifiable information to Hartz during (1) subscription registration, (2) a contest or sweepstakes registration, (3) electronic or written responses to surveys or mailings, or (4) via purchases of products. In addition, personally identifiable information may be voluntarily provided by the user in connection with certain content submissions, community postings (i.e., chats or bulletin boards), comments and suggestions, or voting.

This Site may make available to its users chat rooms, forums, message boards, and/or news groups. Any information that you disclose in these areas becomes public information and you should exercise extreme caution when deciding to disclose such information. Hartz may use such information for its internal purposes, including but not limited to, editorial feedback, auditing, research and analysis in order to maintain, protect and improve the Website and the other goods and services offered or provided, marketing and promotional purposes. Hartz may also use this information to deliver to you information about our company and promotional material from some of our partners, and for trend analysis, pattern detection, and site administration. In addition, Hartz may collect Internet Protocol (“IP”) addresses for the purposes of system administration and to report aggregate information to our advertisers. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Hartz does not link IP addresses to anything personally identifiable so your use of our Site remains anonymous.

Hartz may share your personal information with companies that are related to or affiliated with Hartz (collectively, “Affiliates”). Affiliates will use your personal information in accordance with the terms of this Privacy Policy.

Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), Hartz will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent. Only persons 13 and older may provide personally identifiable information to Hartz. Persons 13 and younger may visit the Site but may not register or otherwise provide any personally identifiable information.

International Transfers (EU based users)

If you are based in the EU, we will need to transfer your personal information to the USA for the purposes listed in this policy. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal information.

For How Long We Keep Your Personal Information

We keep your information for no longer than is necessary. We will retain your information for any period required by law, and where we are not under a legal obligation to retain your information, we will determine what is necessary by reference to the lawful basis for processing set out above and our legitimate interests.

If you have any questions about how long we keep your information, please contact us.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. Under California law, California residents who have an established business relationship with The Hartz Mountain Corporation may choose to opt out of the disclosure of personal information about them to third parties for marketing purposes. You may make a request for the information you are entitled to receive under Section 1798.83 of the California Civil Code by sending a letter to such effect to: Legal Department, The Hartz Mountain Corporation, 400 Plaza Drive, Secaucus, New Jersey 07094. You may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by telephone at (916) 445-1254 or (800) 952-5210; or by email to dca@dca.ca.gov. For more information about protecting your privacy, you may wish to visit: www.ftc.gov.

Your Rights Under Data Protection Law (If You Are Based in the EU)

If you have created an account with us, you can sign into your account to access and update your information. You can manage your marketing preferences at any time by clicking on the “Update Profile” link in each newsletter.

You have a right to ask us to confirm whether we are processing information about you, and to request access to this information (‘right of access’). You also have the right to be informed of the safeguards we have in place relating to any transfers of your information to another country.

You may ask us, or we may ask you, to rectify information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or complete information which is incomplete (‘right to rectification’). If you inform us that your personal data is inaccurate, we will inform relevant third parties with whom we have shared your data so they may update their own records.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided us with changes, for example if you change your email address, name, payment details, or if you wish to cancel your registration, please let us know using the contact details at the end of this policy.

You have a right to obtain your personal data from us and reuse it for your own purposes, perhaps for another service, without hindering the usability of the data (‘right of portability’). This right does not apply where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

You have a right to seek the erasure of your data (often referred to as the ‘right to be forgotten’). You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You should note that we are entitled to and reserve the right to retain your data for statistical purposes. This right is not absolute, as we may need to continue processing this information, for example, to comply with our legal obligations, or for reasons of public interest.

You have a right to ask us to restrict our processing of your information (‘right to restriction’) if:

you have objected to processing of your information being necessary for the performance of a task carried out in the public interest, or for the purposes of our legitimate interests. The restriction would apply while we carry out a balancing act between your rights and our legitimate interests.

you exercise your right to restrict processing, we would still need to process your information for the purpose of exercising or defending legal claims, protecting the rights of another person or for public interest reasons.

You have a right to prevent us from processing your data for the purposes of marketing.

If you would like to exercise any of your rights above, please let us know using the contact details at the end of this policy. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.

You have a right to report any of your concerns about our use of your data to the relevant data protection authority in your EU country.

Technical Information

Cookies are pieces of information that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your subscription information and personal preferences while you are at our Site. The use of cookies is an industry standard, and you will find cookies at most major web sites. Cookies also help Hartz to see which areas are popular and which are not popular and allow Hartz to make improvements and updates to the Site based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.

Log Files – Hartz may use log files to track how our sites are being accesses and used. Log files track anonymous user information such as IP addresses, browser types, Internet service providers, referring and exit pages, platform type, date and time stamps, and number of clicks to, from, and within our sites.

Information from Banner Ads – If you arrive at the Site through a banner ad or other Affiliate referral device, Hartz may track from where you arrived as well as clicks that might have impacted our servers.

Hartz may use clear GIF Tracking Pixels to track user movement through our web sites for aggregated site traffic measuring. In addition, some Affiliates may set such tracking pixels on our web site pages to track completed forms and requests referred by their web sites.

Hartz, either directly or via its agents, may employ persistent cookie, web beacon or other technology (collectively “Analytics Technology”) that tracks unique users on the Site. The data collected by the Analytics Technology includes, but is not limited to, User ID, IP Address, User Agent, Date/Timestamp, Referral URL, Request URL, Review Submission ID, Client Name or ID, Product Category ID, Product ID, Website Category, Session ID, Click Events, Conversions, Site Visits, Average Time on Site, and other data passively generated by a user’s interaction with the Site.

Most browsers are initially set to accept cookies. If you prefer, you can change your browser settings to refuse cookies. However, in so doing, you may not be able to fully utilize the Hartz Site or may experience difficulties accessing parts of the site.

Security

Our site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. Although there is no “perfect security” on the Internet, Hartz will take all reasonable steps to ensure the safety of your personal information.

Hyperlinked Sites

No hyperlinking is permitted to the Site without the express written permission of Hartz.

Wireless Communications

If the email address you provide to Hartz is a wireless address, you agree to receive messages at such address from Hartz. You understand that your wireless carrier’s standard rates apply to these messages. You represent and warrant that you are the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges associated therewith.

Intellectual Property

Your use of the Site does not give you permission to use any of Hartz’ names, logos, designs, slogans, product trademark or service marks (“Hartz’s Marks”) in any manner, or to use Hartz’s Marks or any other words or codes in any “metatag” or to use other information location tools to identify and select sites, without Hartz’ express written permission for a particular use.

Use of the Site

You acknowledge that the personal information you provide to Hartz is collected and stored in the United States and therefore consent to the transfer of information to and storage of the information in the United States, regardless of your country of domicile.

Severability

If any provision of this Privacy Policy is found to be illegal, void, or unenforceable, that provision will be deemed severed from the balance of the agreement and will not affect the validity and enforceability of the remaining provisions, which will continue in full force and effect.

Acknowledgement

By completing forms provided by Hartz and providing personal information through the Site, through any means, and by using the Site and services contained therein, you hereby represent and warrant that:

You have read, understand and agree to Hartz’s Privacy Policy;

You are an actual person of at least 18 years of age, you have the right to provide the information that you submit to Hartz, and the information you submit is accurate, complete and truthful; and

If you do not agree to the terms of this Privacy Policy, then do not provide your information to Hartz through any means. In such case, Hartz is relieved of any of its obligations to you as set forth in this Privacy Policy.

Revisions

Hartz may, at its sole discretion, revise this Privacy Policy at any time in a manner consistent with applicable laws and regulations. When we revise this policy, including changes to Hartz’s use of your personal information, we will incorporate the revisions into this policy and will revise the “last revised” date at the top of this web page. We recommend that you review those changes in order to remain informed about how Hartz uses your personal information.

If you have any comments, questions or requests, please write to legal@hartz.com.