What is your Satisfaction Guarantee & Return Policy?
If at any time you are not satisfied with our products, you may receive a refund of the purchase price by returning the unused portion of the product (in its original packaging) along with the original receipt, your name and return address, and details as to why you were not satisfied with the product to the following address:
- The Hartz Mountain Corporation
- Consumer Satisfaction Division
- 200 Plaza Drive
- Secaucus, NJ 07094 USA
Limit three (3) refunds per household. Please do not mail liquids. Questions? Contact us 1-800- 275-1414 9 AM-5 PM EST.